Report a death

Report a death

How to let us know if a member has died

Losing a loved one is incredibly difficult and we are here to support you through it.

Contacting the administrator

To make the process as easy as possible, our Scheme Administrator has created a dedicated page where you can go to report a death. On the page, you will also find a helpful video and guide to walk you through what you need to provide us with if a Scheme member has died. You can also inform the Scheme Administrator of a death by calling them, you can find their details on the Contact page. 

The Scheme Administrator will work with us and you to make sure any pension benefits left by your loved one go to the right place. 

Visit Aptia’s dedicated bereavement page

Wider support is available

We understand this can be a challenging time but you’re not alone. The NHS offers help and guidance for working through grief and you can also contact Cruse, an NHS-backed bereavement support charity for further help.

If you need financial support after the loss of a loved one, you can visit www.gov.uk/browse/benefits/bereavement to see what is available.